Step 1
The device must be turned off, so press and hold Power button and swipe off if you can.
The device must be turned off, so press and hold Power button and swipe off if you can.
Step 2
Plugin your device to your Mac using your lightning cable.
Step 3
Then press and hold the Home Button and the Power button together for about 10 seconds.
Where is the Home button? - That's the round one on the bottom of your phone
Where is the Power button? - That's the one on the top right of your Ipad not on the side
Where is the Power button? - That's the one on the top right of your Ipad not on the side
Step 4
Afterwards 10 seconds release Power button but still hold the Home button.
Step 5
You should see you Iphone show up on the side bar in your Hardrive window under locations click on it to restore it.